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Managing quality: a practical guide to customer satisfaction /
Autor principal: | |
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Formato: | Printed Book |
Publicado em: |
New Delhi :
Response Books ,
1999.
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Assuntos: |
Autor principal: | |
---|---|
Formato: | Printed Book |
Publicado em: |
New Delhi :
Response Books ,
1999.
|
Assuntos: |