Styl cytowania APA

Murthy, D. B. N. (1999). Managing quality: A practical guide to customer satisfaction. Response Books.

Styl cytowania Chicago

Murthy, D B N. Managing Quality: A Practical Guide to Customer Satisfaction. New Delhi: Response Books, 1999.

Styl cytowania MLA

Murthy, D B N. Managing Quality: A Practical Guide to Customer Satisfaction. Response Books, 1999.