Kincaid, J. W. . .. (2006). Customer relationship managemant: Geting it right. Pearson Education Asia.
Chicago Edition CitationKincaid, Judith W. Customer Relationship Managemant: Geting It Right. Delhi: Pearson Education Asia, 2006.
MLA Edition CitationKincaid, Judith W. Customer Relationship Managemant: Geting It Right. Pearson Education Asia, 2006.
Warning: These citations may not always be 100% accurate.