Performance driven CRM /

Eitemau Tebyg

• Performance driven CRM: How to make your customer relationship management vision a reality
  gan: Brown, Stanley A and Gulycz, Moosha
  Cyhoeddwyd: (2006)
• CRM case studies
  Cyhoeddwyd: (2006)
• CRM : the foundation of contemporary marketing strategy /
  gan: Baran, Roger J.
  Cyhoeddwyd: (2013)
• customer relationship management (CRM)
  gan: Singh, P.P
  Cyhoeddwyd: (2009)
• The CRM handbook a business guide to cutsomer relationship management
  gan: Dyche, Jill
  Cyhoeddwyd: (2004)