Improving customer satisfaction, loyalty, and profit /

Liknande verk

• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  av: Michael D Johnson, et al.
  Publicerad: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  av: Michael D. johnson Anders Gustafsson
  Publicerad: (2000)
• Measuring Customer Satisfaction and Loyalty
  av: Hages, Bob E
  Publicerad: (2010)
• Analysis of customer satisfaction data /
  av: Allen, Derek R.
  Publicerad: (2010)
• Measuring and managing customer satisfaction going for the gold
  av: Kessler, Sheila
  Publicerad: (1996)