Improving customer satisfaction, loyalty, and profit /

Samankaltaisia teoksia

• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  Tekijä: Michael D Johnson, et al.
  Julkaistu: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  Tekijä: Michael D. johnson Anders Gustafsson
  Julkaistu: (2000)
• Measuring Customer Satisfaction and Loyalty
  Tekijä: Hages, Bob E
  Julkaistu: (2010)
• Analysis of customer satisfaction data /
  Tekijä: Allen, Derek R.
  Julkaistu: (2010)
• Measuring and managing customer satisfaction going for the gold
  Tekijä: Kessler, Sheila
  Julkaistu: (1996)