Improving customer satisfaction, loyalty, and profit /

Ítems similars

• Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
  per: Michael D Johnson, et al.
  Publicat: (2006)
• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  per: Michael D. johnson Anders Gustafsson
  Publicat: (2000)
• Measuring Customer Satisfaction and Loyalty
  per: Hages, Bob E
  Publicat: (2010)
• Analysis of customer satisfaction data /
  per: Allen, Derek R.
  Publicat: (2010)
• Measuring and managing customer satisfaction going for the gold
  per: Kessler, Sheila
  Publicat: (1996)