Cases in call centre management: great ideas (th) at work/

Podobne zapisy

• Gower handbook of call and contact centre management
  od: Calvert, Natalie
  Wydane: (2004)
• Performance of Kisan call centres
  od: Meti C B
• Cases in call center management : great ideas (th)at work
  od: Richard feinberg, i wsp.
  Wydane: (2005)
• call center handbook
  od: Dawson, Keith
  Wydane: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  od: Wilson, John P .
  Wydane: (2009)