Cases in call centre management: great ideas (th) at work/

समान संसाधन

• Gower handbook of call and contact centre management
  द्वारा: Calvert, Natalie
  प्रकाशित: (2004)
• Performance of Kisan call centres
  द्वारा: Meti C B
• Cases in call center management : great ideas (th)at work
  द्वारा: Richard feinberg, और अन्य
  प्रकाशित: (2005)
• call center handbook
  द्वारा: Dawson, Keith
  प्रकाशित: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  द्वारा: Wilson, John P .
  प्रकाशित: (2009)