Cases in call centre management: great ideas (th) at work/

Lignende værker

• Gower handbook of call and contact centre management
  af: Calvert, Natalie
  Udgivet: (2004)
• Performance of Kisan call centres
  af: Meti C B
• Cases in call center management : great ideas (th)at work
  af: Richard feinberg, et al.
  Udgivet: (2005)
• call center handbook
  af: Dawson, Keith
  Udgivet: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  af: Wilson, John P .
  Udgivet: (2009)