Cases in call centre management: great ideas (th) at work/

Ítems similars

• Gower handbook of call and contact centre management
  per: Calvert, Natalie
  Publicat: (2004)
• Performance of Kisan call centres
  per: Meti C B
• Cases in call center management : great ideas (th)at work
  per: Richard feinberg, et al.
  Publicat: (2005)
• call center handbook
  per: Dawson, Keith
  Publicat: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  per: Wilson, John P .
  Publicat: (2009)