APA Alıntı

Besterfield, D. H. . .. (2006). Total quality management. Pearson Education Asia.

Chicago Stili Alıntı

Besterfield, Dale H. Total Quality Management. Delhi: Pearson Education Asia, 2006.

MLA Alıntı

Besterfield, Dale H. Total Quality Management. Pearson Education Asia, 2006.