Measuring and managing customer satisfaction: going for the gold /

Documenti analoghi

• Measuring and managing customer satisfaction going for the gold
  di: Kessler, Sheila
  Pubblicazione: (1996)
• Measuring and managing customer satisfaction going for the gold
  di: Kessler, Sheila
  Pubblicazione: (1996)
• Measuring customer satisfaction
  di: Gerson, Richard F
  Pubblicazione: (2004)
• Hand book for measuring customer satisfaction and loyalty /
  di: Hill, Nigel .
  Pubblicazione: (2004)
• Measuring and managing customer satisfaction
  di: Kessler, Sheila
  Pubblicazione: (1996)