Nalaganje...
Measuring and managing customer satisfaction: going for the gold /
| Glavni avtor: | |
|---|---|
| Format: | Printed Book |
| Izdano: |
New Delhi :
Wheeler Publisher ,
1996.
|
| Teme: |
| LEADER | 00509cam a2200145ua 4500 | ||
|---|---|---|---|
| 020 | |a 81-7544-129-1 | ||
| 082 | 1 | 4 | |a 658.8342 |b KES-M |
| 100 | 1 | |a Kessler, Sheila . | |
| 245 | 1 | 0 | |a Measuring and managing customer satisfaction: going for the gold / |
| 260 | |a New Delhi : |b Wheeler Publisher , |c 1996. | ||
| 300 | |a 228p. ; | ||
| 650 | 0 | |a Customer relations | |
| 942 | |c BK | ||
| 999 | |c 28951 |d 28951 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_834200000000000_KESM |7 0 |9 37090 |a KU |b KU |d 2015-07-05 |l 1 |o 658.8342 KES-M |p MB00007 |r 2020-12-24 |s 2019-10-18 |y BK | ||