Assessing service quality:Satisfying the expectations of library customers

समान संसाधन

• Assessing service quality: satisfying the expectations of library customers /
  द्वारा: Henon,, Peter
  प्रकाशित: (2009)
• Assessing service quality: satisfying the expectations of library customers
  द्वारा: Altman, Ellen; Author, और अन्य
  प्रकाशित: (2009)
• Assessing service quality satisfying the expectations of library customers /
  द्वारा: Hernon, Peter .
  प्रकाशित: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  द्वारा: Hernon,Peter
  प्रकाशित: (2009)
• Satisfying internal customers first
  द्वारा: Chang, Richard Y
  प्रकाशित: (1994)