Assessing service quality:Satisfying the expectations of library customers

Eitemau Tebyg

• Assessing service quality: satisfying the expectations of library customers /
  gan: Henon,, Peter
  Cyhoeddwyd: (2009)
• Assessing service quality: satisfying the expectations of library customers
  gan: Altman, Ellen; Author, et al.
  Cyhoeddwyd: (2009)
• Assessing service quality satisfying the expectations of library customers /
  gan: Hernon, Peter .
  Cyhoeddwyd: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  gan: Hernon,Peter
  Cyhoeddwyd: (2009)
• Satisfying internal customers first
  gan: Chang, Richard Y
  Cyhoeddwyd: (1994)