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Assessing service quality:Satisfying the expectations of library customers
| מחבר ראשי: | |
|---|---|
| מחברים אחרים: | , |
| פורמט: | Printed Book |
| יצא לאור: |
London
Facet
2015
|
| מהדורה: | 3 |
| נושאים: |
| LEADER | 00564nam a22001817a 4500 | ||
|---|---|---|---|
| 999 | |c 57291 |d 57291 | ||
| 020 | |a 9781783301737 | ||
| 082 | |a 025.5 |b HER/A | ||
| 100 | |a Hernon,Peter | ||
| 245 | |a Assessing service quality:Satisfying the expectations of library customers | ||
| 250 | |a 3 | ||
| 260 | |a London |b Facet |c 2015 | ||
| 300 | |a 218p. | ||
| 650 | |a Library customers | ||
| 700 | |a Altman, Ellen | ||
| 700 | |a Dugan, E. Robert | ||
| 942 | |c BK | ||
| 952 | |0 0 |1 0 |4 0 |6 025_500000000000000_HER_A |7 0 |9 64332 |a KUCL |c Stack |d 2019-05-17 |l 0 |o 025.5 HER/A |p 48126 |r 2019-05-17 |w 2019-05-17 |y BK | ||