Cita APA

Zeithaml,Valarie A, Bitner,Mary Jo, Gremler,Dwayne D, & Ajay pandit. (2018). Services Marketing. McGraw Hill.

Chicago Edition Citation

Zeithaml,Valarie A, Bitner,Mary Jo, Gremler,Dwayne D, i Ajay pandit. Services Marketing. Chennai: McGraw Hill, 2018.

Cita MLA

Zeithaml,Valarie A, et al. Services Marketing. McGraw Hill, 2018.