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Total quality service: principles, practices and implementation /
| 主要作者: | |
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| 格式: | Printed Book |
| 语言: | English |
| 出版: |
New Delhi:
Vanity,
1997.
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| 版: | 1 |
| 主题: |
| 出版: | 1997. |
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| Item Description: | Includes bibliographies and index. |
| 实物描述: | xii, 318p.. |
| 参考书目: | . |
| ISBN: | 81-7514-015-1 |