Shailendra Nigam. (2005). Total quality management: An integrated approach (1.). Excel Books.
Chicago Edition CitationShailendra Nigam. Total Quality Management: An Integrated Approach. 1. New Delhi: Excel Books, 2005.
MLA Edition CitationShailendra Nigam. Total Quality Management: An Integrated Approach. 1. Excel Books, 2005.
Warning: These citations may not always be 100% accurate.