Lovelock, C. H., & Wirtz, J. (2018). Services marketing (Eighth edition.). Pearson.
Chicago Stili AlıntıLovelock, Christopher H., ve Jochen Wirtz. Services Marketing. Eighth edition. Pearson, 2018.
MLA AlıntıLovelock, Christopher H., ve Jochen Wirtz. Services Marketing. Eighth edition. Pearson, 2018.
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