Lovelock, C. H., & Wirtz, J. (2018). Services marketing (Eighth edition.). Pearson.
Chicago Edition CitationLovelock, Christopher H., and Jochen Wirtz. Services Marketing. Eighth edition. Pearson, 2018.
MLA Edition CitationLovelock, Christopher H., and Jochen Wirtz. Services Marketing. Eighth edition. Pearson, 2018.
Warning: These citations may not always be 100% accurate.