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Effective crisis communication : moving from crisis to opportunity

Bibliografiset tiedot
Päätekijä: Ulmer, Robert R.
Muut tekijät: Sellnow, Timothy L., Seeger, Matthew W.
Aineistotyyppi: Printed Book
Julkaistu: New Delhi Sage 2015
Painos:3 edition.
Aiheet:
LEADER 01453cam a22002298i 4500
020 |a 9781452257518  
082 0 0 |a 658.477  |b ULME 
100 1 |a Ulmer, Robert R., 
245 1 0 |a Effective crisis communication : moving from crisis to opportunity 
250 |a 3 edition. 
260 |a New Delhi  |b Sage  |c 2015 
300 |a xvii, 250 pages ; 
500 |a Today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. 
650 0 |a Crisis management. 
650 0 |a Emergency management. 
650 0 |a Communication in management. 
650 0 |a Communication in organizations. 
700 1 |a Sellnow, Timothy L. 
700 1 |a Seeger, Matthew W. 
942 |c BK 
999 |c 43494  |d 43494 
952 |0 0  |1 0  |4 0  |6 658_477000000000000_ULME  |7 0  |8 Stack  |9 47440  |a KUCL  |b KUCL  |c Stack  |d 2017-04-03  |l 0  |o 658.477 ULME  |p 44327  |r 2017-04-03  |w 2017-04-03  |y BK