Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2015). Effective crisis communication: Moving from crisis to opportunity (3 edition.). Sage.
Chicago Edition CitationUlmer, Robert R., Timothy L. Sellnow, and Matthew W. Seeger. Effective Crisis Communication: Moving from Crisis to Opportunity. 3 edition. New Delhi: Sage, 2015.
MLA Edition CitationUlmer, Robert R., et al. Effective Crisis Communication: Moving from Crisis to Opportunity. 3 edition. Sage, 2015.
Warning: These citations may not always be 100% accurate.