Ramaswamy, S. (2006). Total quality management. Tata McGraw-Hill.
Chicago Edition CitationRamaswamy, Subhuraj. Total Quality Management. New Delhi: Tata McGraw-Hill, 2006.
Cita MLARamaswamy, Subhuraj. Total Quality Management. Tata McGraw-Hill, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.