Balaji, B. (2006). Services marketing and management (2nd.). S. Chand &Co.
シカゴスタイル引用形Balaji, B. Services Marketing and Management. 2nd. New Delhi: S. Chand &Co, 2006.
MLA引用形式Balaji, B. Services Marketing and Management. 2nd. S. Chand &Co, 2006.
警告: この引用は必ずしも正確ではありません.