APA Edition Citation

Balaji, B. (2006). Services marketing and management (2nd.). S. Chand &Co.

Chicago Edition Citation

Balaji, B. Services Marketing and Management. 2nd. New Delhi: S. Chand &Co, 2006.

MLA Edition Citation

Balaji, B. Services Marketing and Management. 2nd. S. Chand &Co, 2006.

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