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Complete idiot's guide to great customer service /

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Detalhes bibliográficos
Autor principal:	Karr, Ron
Outros Autores:	Blohowiak, Don, Don
Formato:	Printed Book
Publicado em:	N,Delhi: Prentice-Hall., 1998reprint..
Edição:	1st.
Assuntos:	Management

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