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Complete idiot's guide to great customer service /

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Xehetasun bibliografikoak
Egile nagusia:	Karr, Ron
Beste egile batzuk:	Blohowiak, Don, Don
Formatua:	Printed Book
Argitaratua:	N,Delhi: Prentice-Hall., 1998reprint..
Edizioa:	1st.
Gaiak:	Management

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