APA Zitierstil

(2010). Customer relationship management: Emerging concepts,tools and applications. Tata Mcgraw-Hill.

Chicago Zitierstil

Customer Relationship Management: Emerging Concepts,tools and Applications. New Delhi: Tata Mcgraw-Hill, 2010.

MLA Zitierstil

Customer Relationship Management: Emerging Concepts,tools and Applications. Tata Mcgraw-Hill, 2010.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.