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00609cam a2200169 a 4500 |
| 020 |
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|a 9781119993209 (cloth)
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| 082 |
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|a 658.812 015 195
|b KUM/S
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| 100 |
1 |
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|a Kumar, V.
|
| 245 |
1 |
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|a Statistical methods in customer relationship management
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| 260 |
|
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|a Chichester, West Sussex,
|b Wiley,
|c 2012.
|
| 300 |
|
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|a xiii, 272 p.
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| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer relations
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| 700 |
1 |
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|a Petersen, J. Andrew.
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| 942 |
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|c BK
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|c 38001
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|o 658.812 015 195 KUM/S
|p 37205
|r 2016-01-29
|w 2016-01-29
|y BK
|