Martin, L. L. (1993). Total quality management in human service organisations. Sage.
シカゴスタイル引用形Martin, Lawrence L. Total Quality Management in Human Service Organisations. California: Sage, 1993.
MLA引用形式Martin, Lawrence L. Total Quality Management in Human Service Organisations. Sage, 1993.
警告: この引用は必ずしも正確ではありません.