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Managing service quality: vol.2

Xehetasun bibliografikoak
Beste egile batzuk:	Kunst,Paul, Lemmink,Jos
Formatua:	Printed Book
Argitaratua:	London: Paul Chapman 1996
Gaiak:	Management

Antzeko izenburuak

Service quality management /
Argitaratua: (2016)

Service quality management /
Argitaratua: (2016)

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nork: Newby, Tony
Argitaratua: (1998)

Manage quality customer service
nork: Griffith, Sandra
Argitaratua: (2011)

Service quality management in hospitality and tourism
nork: Kandampully, Jay
Argitaratua: (2008)

Service quality management in hospitality and tourism
nork: Jay Kandampully, Ed., et al
Argitaratua: (2008)

Service quality management in hospitality Tourism and leisure /
nork: Kandampully, Jay Etc
Argitaratua: (2004)

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nork: Petrick, J.A
Argitaratua: (1995)

Total quality management in human service organisations
nork: Martin, Lawrence L
Argitaratua: (1993)

Cases in total quality management: Manufacturing and services
nork: Heizer, Jay H.
Argitaratua: (2005)

Service quality management in hospitality and tourism /
nork: Ahuja, Ravindra
Argitaratua: (2016)

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nork: Geotsch, David L and Davis, Stanley B
Argitaratua: (1994)

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Argitaratua: (2005)

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Argitaratua: (1999)

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Argitaratua: (1996)

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nork: Ed by Kandampully, Jay
Argitaratua: (2012)

Service quality management in hospitality, tourism and leisure
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Argitaratua: (2004)

Cases in total quality management : Manufacturing and services
nork: Heizer, Jay H; Nathan, Jay
Argitaratua: (2004)

Quality: Sustaining customer service
nork: Taylor, Lynda King
Argitaratua: (1993)

Hospitality service quality
nork: Singh, Ranvijay
Argitaratua: (2013)

Total quality management in human service organizations
nork: Martin, Lawrence L
Argitaratua: (1993)

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nork: Kume, Hitoshi
Argitaratua: (1996)

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quality management for IT services
nork: Brian Johnson,martin andrew,david steel
Argitaratua: (1997)

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Argitaratua: (2009)

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Argitaratua: (2003)

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nork: Kanishka Bedi
Argitaratua: (2006)

Managing quality/
Argitaratua: (2007)

Quality management
nork: Bhat, K Shridhara
Argitaratua: (2009)

Quality Management
nork: Bedi, Kanishka
Argitaratua: (2015)

Managing quality
nork: Dale, Barrie G, Ed
Argitaratua: (2003)

Quality Management
nork: Bedi, Kanishka
Argitaratua: (2006)

Quality management
nork: Bhat, Shridhara
Argitaratua: (2007)

Quality Management
nork: Bedi, Kanishka
Argitaratua: (2006)

Quality management
nork: Chatterjee, Abhijit; Sharma, V
Argitaratua: (2011)

Quality management/
nork: Sharma, N.P
Argitaratua: (2016)

Productivity and quality management: A modular programme, Vol.2
nork: ILO; APO
Argitaratua: (1996)

Managing quality of service : a handbook on TQM in govt
nork: Pulparampil, John
Argitaratua: (1999)

Managing quality of service: A handbook on TQM in Govt.
nork: Pulparampil, John
Argitaratua: (1999)

Managing quality of service: A handbook on TQM in Govt.
nork: Pulparampil, John
Argitaratua: (1999)