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Managing service quality: vol.2

Bibliografiske detaljer
Andre forfattere:	Kunst,Paul, Lemmink,Jos
Format:	Printed Book
Udgivet:	London: Paul Chapman 1996
Fag:	Management

Lignende værker

Service quality management /
Udgivet: (2016)

Service quality management /
Udgivet: (2016)

Quality Service.
af: Newby, Tony
Udgivet: (1998)

Manage quality customer service
af: Griffith, Sandra
Udgivet: (2011)

Service quality management in hospitality and tourism
af: Kandampully, Jay
Udgivet: (2008)

Service quality management in hospitality and tourism
af: Jay Kandampully, Ed., et al
Udgivet: (2008)

Service quality management in hospitality Tourism and leisure /
af: Kandampully, Jay Etc
Udgivet: (2004)

Encyclopaedia of Total Quality Management.Vol.2:Total Quality Management
af: Petrick, J.A
Udgivet: (1995)

Total quality management in human service organisations
af: Martin, Lawrence L
Udgivet: (1993)

Cases in total quality management: Manufacturing and services
af: Heizer, Jay H.
Udgivet: (2005)

Service quality management in hospitality and tourism /
af: Ahuja, Ravindra
Udgivet: (2016)

Introduction to total quality: Quality management for production, processing, and services
af: Geotsch, David L and Davis, Stanley B
Udgivet: (1994)

Building quality service: With competency- based human resource management /
af: Wagen, Lynn Van Der
Udgivet: (2005)

Managing quality /
Udgivet: (1999)

Service quality in Hospitality organizations
af: Gummesson, Evert
Udgivet: (1996)

Service quality management in hospitality, tourism, and leisure
af: Ed by Kandampully, Jay
Udgivet: (2012)

Service quality management in hospitality, tourism and leisure
af: Jay Kandampally, Ed., et al
Udgivet: (2004)

Cases in total quality management : Manufacturing and services
af: Heizer, Jay H; Nathan, Jay
Udgivet: (2004)

Quality: Sustaining customer service
af: Taylor, Lynda King
Udgivet: (1993)

Hospitality service quality
af: Singh, Ranvijay
Udgivet: (2013)

Total quality management in human service organizations
af: Martin, Lawrence L
Udgivet: (1993)

Management by quality
af: Kume, Hitoshi
Udgivet: (1996)

Management in services : vol.3
Udgivet: (1977)

quality management for IT services
af: Brian Johnson,martin andrew,david steel
Udgivet: (1997)

Quality management
af: Gitlow, Howard S.
Udgivet: (2009)

Managing quality /
Udgivet: (2003)

Quality management /
af: Kanishka Bedi
Udgivet: (2006)

Managing quality/
Udgivet: (2007)

Quality management
af: Bhat, K Shridhara
Udgivet: (2009)

Quality Management
af: Bedi, Kanishka
Udgivet: (2015)

Managing quality
af: Dale, Barrie G, Ed
Udgivet: (2003)

Quality Management
af: Bedi, Kanishka
Udgivet: (2006)

Quality management
af: Bhat, Shridhara
Udgivet: (2007)

Quality Management
af: Bedi, Kanishka
Udgivet: (2006)

Quality management
af: Chatterjee, Abhijit; Sharma, V
Udgivet: (2011)

Quality management/
af: Sharma, N.P
Udgivet: (2016)

Productivity and quality management: A modular programme, Vol.2
af: ILO; APO
Udgivet: (1996)

Managing quality of service : a handbook on TQM in govt
af: Pulparampil, John
Udgivet: (1999)

Managing quality of service: A handbook on TQM in Govt.
af: Pulparampil, John
Udgivet: (1999)

Managing quality of service: A handbook on TQM in Govt.
af: Pulparampil, John
Udgivet: (1999)