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Customer- driven services management
| 第一著者: | |
|---|---|
| フォーマット: | Printed Book |
| 出版事項: |
New Delhi
Sage
1999
|
| 主題: |
| LEADER | 00577cam a2200193ua 4500 | ||
|---|---|---|---|
| 020 | |a 0-7619-9371-1 | ||
| 082 | |a 658.812 |b BAL/C | ||
| 100 | |a Balachandran, S | ||
| 245 | 1 | 0 | |a Customer- driven services management |
| 260 | |a New Delhi |b Sage |c 1999 | ||
| 300 | |a 333p. | ||
| 500 | |a Includes index and bibliography. | ||
| 650 | |a Customer services | ||
| 650 | 0 | |a Customer relations | |
| 650 | 0 | |a Marketing | |
| 650 | 0 | |a Management | |
| 942 | |c BK | ||
| 999 | |c 3088 |d 3088 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_BALC |7 0 |9 3233 |a KUCL |b KUCL |d 2014-05-23 |l 0 |o 658.812 BAL/C |p 06218 |r 2014-05-23 |y BK | ||