Customer- driven services management

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Bibliografske podrobnosti
Glavni avtor: Balachandran, S
Format: Printed Book
Izdano: New Delhi Sage 1999
Teme:
Customer services
Customer relations
Marketing
Management
Opis
Opis knjige/članka:Includes index and bibliography.
Fizični opis:333p.
ISBN:0-7619-9371-1

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