Parag Diwan. (2003). Quality in totality: A manager's guide TQM and ISO 9000. Deep & Deep.
Style de citation ChicagoParag Diwan. Quality in Totality: A Manager's Guide TQM and ISO 9000. New Delhi: Deep & Deep, 2003.
Style de citation MLAParag Diwan. Quality in Totality: A Manager's Guide TQM and ISO 9000. Deep & Deep, 2003.
Attention : ces citations peuvent ne pas être correctes à 100%.