Parag Diwan. (2003). Quality in totality: A manager's guide TQM and ISO 9000. Deep & Deep.
Chicago Edition CitationParag Diwan. Quality in Totality: A Manager's Guide TQM and ISO 9000. New Delhi: Deep & Deep, 2003.
MLA Edition CitationParag Diwan. Quality in Totality: A Manager's Guide TQM and ISO 9000. Deep & Deep, 2003.
Warning: These citations may not always be 100% accurate.