Assessing service quality: satisfying the expectations of library customers /

Documenti analoghi

• Assessing service quality:Satisfying the expectations of library customers
  di: Hernon,Peter
  Pubblicazione: (2015)
• Assessing service quality: satisfying the expectations of library customers
  di: Altman, Ellen; Author, et al.
  Pubblicazione: (2009)
• Assessing service quality satisfying the expectations of library customers /
  di: Hernon, Peter .
  Pubblicazione: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  di: Hernon,Peter
  Pubblicazione: (2009)
• College library services: a quality assessment /
  di: Abdul Majeed K C
  Pubblicazione: (2005)