Caricamento...

Codice QR

Assessing service quality: satisfying the expectations of library customers /

other_versions_link

Dettagli Bibliografici
Autore principale:	Henon,, Peter
Altri autori:	Altman,, Ellen
Natura:	Printed Book
Pubblicazione:	New Delhi: Ess Ess, 2009.
Soggetti:	Library customers Library and Information science

Documenti analoghi

Assessing service quality:Satisfying the expectations of library customers
di: Hernon,Peter
Pubblicazione: (2015)

Assessing service quality: satisfying the expectations of library customers
di: Altman, Ellen; Author, et al.
Pubblicazione: (2009)

Assessing service quality satisfying the expectations of library customers /
di: Hernon, Peter .
Pubblicazione: (2009)

Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
di: Hernon,Peter
Pubblicazione: (2009)

College library services: a quality assessment /
di: Abdul Majeed K C
Pubblicazione: (2005)

College library services a quality assessment
di: Abdul Majeed K. C.

Satisfying internal customers first
di: Chang, Richard Y
Pubblicazione: (1994)

Quality of libraries /
Pubblicazione: (1987)

Methods for measuring quality of libraries /
Pubblicazione: (2005)

Quality in libraries Seminar papers /
di: Vashishth, C. P.
Pubblicazione: (1987)

Library service quality expectations
di: Manoj Krishnarao Kulkarni
Pubblicazione: (2013)

Library service quality expectations
di: Manoj Krishnarao Kulkarni
Pubblicazione: (2013)

Expectations of librarians in the 21st century /
Pubblicazione: (2003)

Challenges in delivering quality services in management and technical libraries Seminar papers /
Pubblicazione: (2003)

Infotech @ library services
di: Dakulge Mehatab
Pubblicazione: (2008)

Infotech @ library services /
Pubblicazione: (2008)

Evaluation of library and information services /
di: Crawford, John
Pubblicazione: (1996)

Internet for library & information services/
di: Raman Nair, R
Pubblicazione: (1999)

Handbook of Library and Information Services
di: RAJKUMAR SINGH

Library and information sources and services
di: Jadhav, U S.
Pubblicazione: (2012)

Encyclopaedia of computers in library services
di: Anil M Chaudhari
Pubblicazione: (2015)

Library and information sources and services
di: Jadhav, U S.
Pubblicazione: (2012)

Handbook of computers in Library Services
di: Lamba
Pubblicazione: (2019)

Current Trends in web based library services
Pubblicazione: (2014)

Modern library information systems and services
di: Sahu, Sada Bihari
Pubblicazione: (2014)

Special Library System and Information services
di: Mange Ram
Pubblicazione: (2018)

Intelligent technologies: in library and information service applications /
di: Lancaster,, F.W
Pubblicazione: (2009)

Handbook of library information systems and services /
di: Khanna, J. K.
Pubblicazione: (1996)

Marketing concepts for libraries and information services /
di: De Saez, Eileen Elliott
Pubblicazione: (2002)

Standardization in library and information work and services /
Pubblicazione: (1989)

Standardization in library and information work and services /
Pubblicazione: (1989)

Information services in Medical college libraries
di: Varalakshmi, B.S.R
Pubblicazione: (1993)

Impact information technology service in libraries /
Pubblicazione: (2003)

Delivering satisfaction and service quality: a cutomer based approach for libraries
di: Peter Hernon
Pubblicazione: (2013)

Government of India libraries: Their growth, development and services
di: Anuradha Gupta

Building library collection and national policy for library and information services Seminar papers /
Pubblicazione: (1985)

Information services, library education and research in india /
di: Murthy, S.
Pubblicazione: (2006)

Planning and evaluating library networked services and resources /
Pubblicazione: (2004)

Mode of library services towards digital world
di: Rajwant Kaur
Pubblicazione: (2018)

Encyclopaedia of computers in library services, Vol.I
di: Anil M Chaudhari
Pubblicazione: (2015)