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Assessing service quality: satisfying the expectations of library customers /
| Hovedforfatter: | Henon,, Peter |
|---|---|
| Andre forfattere: | Altman,, Ellen |
| Format: | Printed Book |
| Udgivet: |
New Delhi:
Ess Ess,
2009.
|
| Fag: |
Lignende værker
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