Assessing service quality: satisfying the expectations of library customers /

Lignende værker

• Assessing service quality:Satisfying the expectations of library customers
  af: Hernon,Peter
  Udgivet: (2015)
• Assessing service quality: satisfying the expectations of library customers
  af: Altman, Ellen; Author, et al.
  Udgivet: (2009)
• Assessing service quality satisfying the expectations of library customers /
  af: Hernon, Peter .
  Udgivet: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  af: Hernon,Peter
  Udgivet: (2009)
• College library services: a quality assessment /
  af: Abdul Majeed K C
  Udgivet: (2005)