APA Zitierstil

Henon,, P., & Altman,, E. (2009). Assessing service quality: Satisfying the expectations of library customers. Ess Ess.

Chicago Zitierstil

Henon,, Peter, und Ellen Altman. Assessing Service Quality: Satisfying the Expectations of Library Customers. New Delhi: Ess Ess, 2009.

MLA Zitierstil

Henon,, Peter, und Ellen Altman. Assessing Service Quality: Satisfying the Expectations of Library Customers. Ess Ess, 2009.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.