Citazione APA

Henon,, P., & Altman,, E. (2009). Assessing service quality: Satisfying the expectations of library customers. Ess Ess.

Stile di citazione Chicago

Henon,, Peter, e Ellen Altman. Assessing Service Quality: Satisfying the Expectations of Library Customers. New Delhi: Ess Ess, 2009.

Citazione MLA

Henon,, Peter, e Ellen Altman. Assessing Service Quality: Satisfying the Expectations of Library Customers. Ess Ess, 2009.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.