Gilmore,, A. (2003). Service marketing and management. Response Books.
Chicago Stili AlıntıGilmore,, Audrey. Service Marketing and Management. New Delhi: Response Books, 2003.
MLA AlıntıGilmore,, Audrey. Service Marketing and Management. Response Books, 2003.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..