एपीए उद्धरण

Gilmore,, A. (2003). Service marketing and management. Response Books.

शिकागो स्टाइल उद्धरण

Gilmore,, Audrey. Service Marketing and Management. New Delhi: Response Books, 2003.

एमएलए उद्धरण

Gilmore,, Audrey. Service Marketing and Management. Response Books, 2003.