APA সাইটেশন

Gilmore,, A. (2003). Service marketing and management. Response Books.

শিকাগো স্টাইলে সাইটেশন

Gilmore,, Audrey. Service Marketing and Management. New Delhi: Response Books, 2003.

এমএলএ সাইটেশন

Gilmore,, Audrey. Service Marketing and Management. Response Books, 2003.