Suganthi,, L., & Samuel,, A. A. (2009). Total quality management. PHI Learning.
Chicago Edition CitationSuganthi,, L., and Anand A. Samuel. Total Quality Management. New Delhi: PHI Learning, 2009.
MLA Edition CitationSuganthi,, L., and Anand A. Samuel. Total Quality Management. PHI Learning, 2009.
Warning: These citations may not always be 100% accurate.