Roswitha Poll. (2007). Measuring quality: Performance measurement in libraries. IFLA.
Chicago Edition CitationRoswitha Poll. Measuring Quality: Performance Measurement in Libraries. Hague: IFLA, 2007.
MLA Edition CitationRoswitha Poll. Measuring Quality: Performance Measurement in Libraries. IFLA, 2007.
Warning: These citations may not always be 100% accurate.