Roswitha Poll. (2007). Measuring quality: Performance measurement in libraries. IFLA.
Chicago Edition CitationRoswitha Poll. Measuring Quality: Performance Measurement in Libraries. Hague: IFLA, 2007.
Cita MLARoswitha Poll. Measuring Quality: Performance Measurement in Libraries. IFLA, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.