Clow, K. E. (2008). Services marketing: Operation, management and strategy (2nd.). Biztantra.
Chicago Edition CitationClow, Kenneth E. Services Marketing: Operation, Management and Strategy. 2nd. New Delhi: Biztantra, 2008.
ציטוט MLAClow, Kenneth E. Services Marketing: Operation, Management and Strategy. 2nd. Biztantra, 2008.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.